Client Result

Our Client Result

Client Result

Crisis issues

Industry analysts observed that an automotive company has expanded its business rapidly and gradually it is becoming one of the top automobile companies with the help of its product quality. Later its employees don’t pay enough attention in quality control and regular improvement of the product. The company overlooked and some problem occurred. Then we found some issues and put them down:

  • Analyze and recognize recall crisis, its causes, and consequences.
  • Consider the disputes faced by the automobile company in this crisis.
  • Understand the using procedure of the crisis and make chances to overcome this.

Diagnosis

We wanted to find out the main causes for its safety and quality issues. One of the chief causes recognized by us was that it did not pay much attention to its consumers’ viewpoints and apprehensions.

Opportunities from the crisis

Having understood the deepness of the difficulty, we felt that the problem could be beneficially turned into a chance by trailing its core ideology.

The Impact

We felt that its hard work of whirling a problem into a chance had clicked in its good turn. This was obvious when the automotive workers received the award for best product design and customer satisfaction.

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